REMEMBER YOUR SHOVEL!
For a successful delivery, remember your “SHOVEL”!
We hope the below tips will ensure a smooth delivery process, but if you have any questions or concerns please refer to our FAQs page or email us at office@panoramapaydirt.com.
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SURFACE : Confirm the delivery surface is flat and dry! A hard packed surface such as a gravel or paved driveway is the best drop location, and we are happy to deliver on top of a tarp.
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HEIGHT : Confirm the drop location will accommodate the lift of a dump truck. Our vehicles are unable to deliver beneath power lines or imposing tree branches.
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OBSTRUCTIONS : Be sure the area where you want the delivery made is accessible. Open gates, trim branches, and move cars out of the driveway*.
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VERIFY YOUR INFORMATION : Review your emailed PDF for accurate delivery information and confirm your payment information.
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EXPECT A PHONE CALL : Your driver will call you when they leave our site but it may be from another area code so be sure not to screen your calls!
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LEAVE A BUCKET : Place a bucket where you want the pile to be dropped and place your payment in a plastic bag underneath. This will help the driver know where the pile should be dropped.
* If our driver is delayed due to customer communication or obstructions to the drop location, you may be charged an idle fee of $25.